Accessibility Statement


Accessibiity statement for https://works.lewisham.gov.uk/


This accessibility statement pertains to Lewisham Work's website

This website is run by Hanlon Software Solutions. The premise of this website is for use by as many people as possible such as clients and enterprises. The content published on this website should be able to deliver content to users with clarity and conciseness. You should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in by up to 300% without text overflowing off the screen
  • Navigate the website using a keyboard.
  • Listen to most of the website via a screen reader.

We’ve also made the text on the website as self explanatory as possible for clear comprehension. AbilityNet has advice on making your device easier to use if you have a disability.

How to request content in a different format?

You can change your browser, computer, keyboard and mouse settings to make the website more accessible for you.

If you require information on this website in a different format like an accessible PDF, large print, easy read, audio recording or braille, visit the Work Ealing website and submit your request. We’ll consider your request and get back to you in 5 working days.

Language

We’ve also made the website text in plain English, so it’s as simple as possible to understand.

Disproportionate burden

If you have issues using this website or need information in a different format, please contact us. We will review your request and get back to you as soon as possible.

Reporting accessibility related issues with this website

We’re always striving to improve the accessibility of our website. If you encounter any problems not listed on this page or believe we’re not meeting accessibility standards, contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Hanlon Software Solutions strives to develop and deploy quality assured and accessible websites within accordance to the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

We are continually reviewing this website to ensure full compliance with the Web Content Accessibility Guidelines version 2.1 AA standard.

Compliance status

This website generally conforms to the Web Content Accessibility Guidelines and their latest standards. The nonconformities are listed below.

  • 4.1.1. Parsing
  • Lewisham Works utilises registration wizards that have accessibility issues pertaining to this standard. There are many instances whereby element IDs are not unique. Time has been set aside within the development plan to resolve the accessibility issues that reside within the registration wizards that are used on the portal. The accessibility issues that have been found within the client and vacancy wizards will be resolved by January 2024. Accessibility issues found within the enterprise registration wizards will be fixed by April 2024.

  • 4.1.2 Name, Role and Value
  • There are many instances whereby the Lewisham Works website fails against this standard. This is primarily because of the registration wizards utilised on the portal. Issues such as form fields not being labelled, inline frames being left without alternative text have been identified within the forms by accessibility softwares. These registration wizards have been placed within the development schedule and are due to be fixed. The accessibility issues that have been found within the client and vacancy wizards will be resolved by January 2024. Accessibility issues found within the enterprise registration wizards will be fixed by April 2024.

Testing

We regularly carry out accessibility tests on our websites to make sure they are compliant with Web Content Accessibility Guidelines. We use Wave and Siteimprove Chrome extension tools to help us identify and fix usability and accessibility issues.

Links to other websites

All links to other websites will open in new page (tab). We monitor the accessibility of our websites regularly but cannot guarantee that the links to other websites will be completely accessible.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact support@hanlons.co.uk

Accessibility statement was last reviewed on 27th September 2023 by Hanlon Software Solutions